Unified Communications

Traditional Wired Voice services are complex. Whether your lines are wired directly to your phones, or you have PBX system that requires complex programming and maintenance. Scalability is an issue if you don't have a PBX, but a PBX is expensive, and can bring your company to it's knees if it fails. You are trying to run your business at the speed of now, can your phones keep up?  

Unified Communications puts your voice in the Cloud, and problems out of your hair. Unified Communications is exactly what it sounds like, integrating voice, video conferencing, instant messaging, presence collaboaration and call control - all at your fingertips. Add in voicemail, e-mail, text and fax - all working together. Listen to voicemail from your e-mail box, or don't listen to it - let your Unified Communications system transcribe the voicemail to text, and read it from your email. No more hunting for a pen to capture that important number. 

There is a lot more to talk about when considering your Unified Communications options. 

TALK TO A CLOUD EXPERT AT NO COST OR RISK TO YOU

GET IT TOUCH: 505-899-4492

Unified Communications has many elements that add up to one thing: improving worker productivity.

Everywhere you look during your employee’s work day are potential time wasters – trying to contact colleagues who are away from desks, attempting to schedule meetings, duplicating communications, unsuccessfully trying to find key information, dealing with unwanted communications, etc. According to a research study done by Fonality, up to 75 percent on the time wasted on the aforementioned activities can be recovered by implementing cloud-based unified communications platforms. Here’s just a few ways how:

Worker Availability: Integration with a co-worker’s email will give you the ability to know whether they are at their desk, in a meeting or currently away. Check co-worker availability and call if they are available, IM or request a call if they are not.

Call Features: There are several features that are beneficial for taking calls. Besides the all-important call screening to avoid time-wasters and telemarketers, there is also the benefit of end users being able to dial, hang up, hold, transfer, conference and move calls to their mobile phone. Not only that, users can simply click to call phone numbers and internal users in a variety of Microsoft applications such as Communicator, Outlook, Internet Explorer and Office.

Voicemail-to-text: Missed those calls and now have a bunch of voicemails? Picking up your phone, putting in a passcode and listening to every word of each one of them can take way longer than it has to. Instead, right when you receive it, your voicemail will be transcribed to text and sent to your e-mail. Rather than listening to all those voicemails, now all you have to do is scan the text to determine its importance. Your time with voicemails is easily cut in half, or even more.

Work From Anywhere: With mobile Unified Communication apps your office is wherever you need it to be. Presence data and instant messaging is right at your fingertips. Don't worry about forwarding your office phone to your smart phone - your office phone is your smart phone, and competely seperate from your personal mobile number. Make and recieve calls wherever you are, with no one the wiser that you are not in the office. 

These are just a few of the many benefits to our unified communications services; please contact us to find out even more about how they can benefit you and your bottom line.

Blog

Here you will find a helpful repository of information and opinions on how companies are using the Cloud to grow and manage their business. Check in frequently as there are many new developments and stories to share with this exciting evolution in business management!

What is the Cloud?

Get your business prepared

Small businesses can run into a multitude of issues when it comes to information technology (IT). Issues that pop up frequently are things such as data security, licensing requirements, server maintenance, virus protection, disaster recovery, etc.

So who does all that at your company? The answer, for some of those issues, no one. For the rest, it may be an employee that is “good with computers,” a contracted IT company, on-site IT or the boss.

Unified Communications

Traditional Wired Voice services are complex. Whether your lines are wired directly to your phones, or you have PBX system that requires complex programming and maintenance. Scalability is an issue if you don't have a PBX, but a PBX is expensive, and can bring your company to it's knees if it fails. You are trying to run your business at the speed of now, can your phones keep up?

Mobile Workforce Enabled

More and more, your competitors are putting their best people in the field with the ability to execute the same, if not better, technological capabilities than they had at the office. Are you following suit?

There is a growing trend that your field team members, especially salespeople, need to be out of the office to do their job best. However, they also need to be kept up-to-date about things that are going on at the office such as important business meetings, projects and sales leads.

Disaster Recovery Business Continuity

One day your office is running smoothly, the next it is hit by an earthquake, fire, flood, power surge, tornado or hurricane. Your employees are all fine, but your data that’s been meticulously collected is lost. Can your business recover? It might, but odds aren’t good.

Get your business prepared

ONE DAY YOUR OFFICE IS RUNNING SMOOTHLY, THE NEXT IT IS HIT BY AN EARTHQUAKE, FIRE, FLOOD, POWER SURGE, TORNADO OR HURRICANE. YOUR EMPLOYEES ARE ALL FINE, BUT YOUR DATA THAT’S BEEN METICULOUSLY COLLECTED IS LOST. CAN YOUR BUSINESS RECOVER? IT MIGHT, BUT ODDS AREN’T GOOD.

Desktop as a Service

Small businesses can run into a multitude of issues when it comes to information technology (IT). Issues that pop up frequently are things such as data security, licensing requirements, server maintenance, virus protection, disaster recovery, etc.

So who does all that at your company? The answer, for some of those issues, no one. For the rest, it may be an employee that is “good with computers,” a contracted IT company, on-site IT or the boss. 

Disaster Recovery Scenario

Needless to say, I know that my data is in much safer hands with a proven Disaster Recovery Solution in place.  CALL THEM TODAY: 505.899.4492 

Disaster Recovery

Unified Communications Scenario

Unified Communications has made my life so much easier. Now, I don't even have to look away from my PC to see if it’s a client or a must-take call or if it's a telemarketer looking to burn up my time. If I miss an important call my voicemail has become very simple and helpful – I just need to look at my e-mail and I see the transcript from the voicemail. This solution alone has easily put a couple hours back into my day. CALL THEM TODAY: 505.899.4492 

Unified Communications

Mobile Workforce Scenario

Even with a giant blizzard, everyone in the company stayed home, logged into their Hosted Desktop and Hosted VoIP from home, and worked as usual. We lost no productivity whatsoever.  CALL THEM TODAY: 505.899.4492 

Mobile Workforce

Desktop as a Service Scenario

I'm so happy that I switched to the cloud services. If I hadn't, I would've been at my accounting firm all night making sure the files went through.  CALL THEM TODAY: 505.899.4492 

Desktop As A Service

Talk to a cloud expert at no cost or risk to you!

Get in touch!  CALL TODAY: 505.899.4492 

About Roadmap to the Cloud

We're established business communication specialists dedicated to finding optimal business solutions. 

Allied Communication was founded in 2001 by two former US West employees who thought that they could do a better job of providing customer service than the big telecommunication companies.

Our experienced staff of sales representatives and project managers works with our customers, large and small, local or distant, to tailor solutions that meet their Cloud Computing, Telecommunication, and Internet Connectivity needs, with the provider that works best for them.

We are a Cloud Computing and Telecommunications broker, and are paid a commission by the providers.We do not charge our customers for any of our services. As a broker we are able to look at offerings from many different companies to find the right match for your business. As a customer, you never pay us for our services, and you never sign a contract with Allied Communication.

We use our provider relationships to ensure that you get a price that is just as good, or lower than you could get going to the provider directly. Because we work with many providers we are able to leverage competing quotes against each other to provide the best pricing for our customers.

We understand that entrusting your data to a third party is a big deal. We only work with enterprise level suppliers, many of whom are listed in Gartner’s Magic Quadrant of Cloud providers.  These aren’t small independent companies with a server in the basement or the garage, and calling themselves Cloud providers. Our providers run state of the art data centers, with secure access, and staffed with IT and security experts to ensure the accessibility and security of your data.

These data centers are in buildings that are designed to withstand severe weather, including hurricane force winds. They are hardened facilities with ballistic-proof exteriors, including all doors and windows.  Entrances require badges or feature secure entrances with 24 hour physical security, along with camera monitoring of all door positions and badge access areas.

Businesses We Have Helped

Roadmap To The Cloud has worked with many diverse businesses in different fields who all share the common goal of leveraging technology to make their business run more effectively and efficiently. 
 
In the current business environment, a distinct competitive advantage exists for those firms who are on the early adoption side of using the Cloud to help their business. Check out the scenarios below to see how a transition to the Cloud could help your business. 

Talk to a cloud expert at no cost or risk to you!

Get in touch!  CALL TODAY: 505.899.4492 

Possible Cloud Partners for You

Right now, there are so many companies claiming to be the Cloud provider for business. Roadmap To The Cloud has access, knowledge and relationships with all of the key providers of Cloud for business solutions. The value the Roadmap To The Cloud team bring to your business is simple, we are solution/vendor agnostic. 

We will dig in and gain an understanding of how the Cloud can best be utilized to help your business and then we can line you up with the proper vendor for the solutions. We can manage and maximize the Vendor relationship and allow you to focus on your business.